Mirza Baig
About Mirza Baig
Mirza Baig is the Lead Program Warranty Engineer at General Motors, where he has worked since 2011. He played a significant role in the 2012 Chevy Malibu program, contributing to its recognition as a top car in its segment and achieving a notable reduction in warranty claims.
Work at General Motors
Mirza Baig has been employed at General Motors since 2011, serving as the Lead Program Warranty Engineer. In this role, he has focused on warranty projects related to the design, manufacturing, and quality of the Chevy Malibu program. His contributions have been significant in achieving a reduction in warranty claims, with the 2012 Chevy Malibu noted for having one of the lowest warranty claims in the General Motors fleet. Prior to his current position, he worked as a Group Leader in Quality Engineering at General Motors from 1999 to 2011.
Education and Expertise
Mirza Baig holds multiple degrees in engineering and science. He earned a Bachelor of Science in Aerospace Engineering from Saint Louis University from 1984 to 1988. He then studied at Karachi University, where he obtained a Bachelor of Science in Mathematics and Chemistry from 1981 to 1984. Baig furthered his education at Kettering University, achieving a Master of Science in Manufacturing Operations from 2007 to 2010. His educational background supports his expertise in engineering and quality assurance within the automotive industry.
Background
Before joining General Motors, Mirza Baig worked at Harman/Becker Automotive Systems as a Senior Quality Engineer from 1992 to 1999. His experience in quality engineering laid the foundation for his later roles in warranty engineering and quality management. Baig's career in the automotive sector spans several decades, during which he has developed a strong understanding of warranty processes and quality assurance practices.
Achievements
Mirza Baig played a key role in the Chevy Malibu program, contributing to its recognition as the 2012 Best in Segment car by J.D. Power. Under his management, the 2012 Chevy Malibu was also recognized as a Consumer Reports recommended buy. He achieved a significant reduction in warranty claims, with a decrease of 100 IPTV over a 12-month period in service. His efforts have contributed to the overall success and reputation of the Chevy Malibu within the General Motors fleet.