Aldrin Antony Joy
About Aldrin Antony Joy
Aldrin Antony Joy is a Process Trainer with extensive experience in customer service and training roles across various companies. He has worked at HGS - Hinduja Global Solutions and Nobroker.com, and currently serves as a Process Trainer at Genisys Group in London.
Work at Genisys Group
Aldrin Antony Joy has been employed at Genisys Group since 2019. He holds the position of Process Trainer, where he is responsible for training and developing staff to improve operational efficiency. His tenure at Genisys Group has extended for five years, during which he has contributed to enhancing the training processes and methodologies within the organization.
Previous Experience at HGS - Hinduja Global Solutions
Before joining Genisys Group, Aldrin Antony Joy worked at HGS - Hinduja Global Solutions. He began as an Inbound Customer Service Representative from 2015 to 2017 in Bangalore, Karnataka, India, where he gained experience in customer service operations. He then transitioned to the role of Process Trainer from 2017 to 2019, also in Bangalore, where he focused on training new employees and improving service delivery.
Experience at Nobroker.com
Aldrin Antony Joy briefly worked at Nobroker.com in 2019 as a Senior Representative. His role lasted for three months in Bengaluru, Karnataka, India. During this time, he contributed to customer service and support, leveraging his prior experience in the field.
Education and Expertise
Aldrin Antony Joy completed his Bachelor’s degree in Computer Science at Aarupadai Veedu Institute of Technology from 2011 to 2015. His educational background provides a foundation for his expertise in process training and customer service, contributing to his effectiveness in his current role.