Sumanth B A
About Sumanth B A
Sumanth B A is a Senior Operations Manager at Genisys Group in Bengaluru, India, where he has worked since 2021. He has over two decades of experience in operations management, having held various managerial roles at companies such as HGS, SBL, Karvy Digikonnect, and [24]7.ai.
Work at Genisys Group
Sumanth B A has served as Senior Operations Manager at Genisys Group since 2021. In this role, he oversees operational processes and ensures efficiency within the organization. His experience in managing teams and projects contributes to the company's operational success. Sumanth's tenure at Genisys Group spans three years, during which he has focused on optimizing workflows and enhancing service delivery.
Previous Experience at HGS
Before joining Genisys Group, Sumanth worked at HGS - Hinduja Global Solutions as a Customer Service Team Manager from 2008 to 2019. His role involved managing customer service operations and leading a team to achieve performance targets. Sumanth's eleven years at HGS provided him with extensive experience in customer relations and operational management.
Career at SBL and Karvy Digikonnect
Sumanth held the position of Senior Operations Project Manager at SBL for a brief period of six months in 2021. Following this, he worked as Operations Manager at Karvy Digikonnect from 2019 to 2021. In these roles, he focused on project management and operational efficiency, further enhancing his skills in the operations domain.
Experience at [24]7.ai
Sumanth's career includes a significant tenure at [24]7.ai, where he worked as Senior Lead Operations from 2001 to 2008. During these seven years, he developed expertise in leading operations and managing teams, which laid the foundation for his future roles in the industry.
Education and Expertise
Sumanth B A earned a Bachelor of Commerce (BCom) degree from Bangalore University, completing his studies from 1995 to 1997. His educational background in commerce has provided him with a solid foundation in business principles, which he applies in his operational management roles.