Guillaume Emond
About Guillaume Emond
Guillaume Emond serves as the Technical Support Team Lead at Genius Solutions, where he has worked since 2015. With nine years of experience in this role, he oversees the technical support team and ensures effective service delivery.
Work at Genius Solutions
Guillaume Emond has been employed at Genius Solutions since 2015. He holds the position of Technical Support Team Lead. In this role, he oversees the technical support team, ensuring that customer inquiries and issues are addressed effectively. His responsibilities include managing team operations, providing guidance to team members, and facilitating communication between clients and the technical department.
Professional Experience
With nine years of experience in his current role, Guillaume Emond has developed a deep understanding of technical support processes and customer service strategies. His tenure at Genius Solutions has allowed him to refine his skills in problem-solving and team management, contributing to the overall efficiency of the support team.