Sinan Osman
About Sinan Osman
Sinan Osman is a Technical Services Analyst at Genius Sports in London and a Microsoft Senior Technical Support Associate III at Convergys in Cincinnati. He has a background in technical support and customer service, with experience in both the United States and the United Kingdom.
Company
Sinan Osman currently holds the position of Technical Services Analyst at Genius Sports. Genius Sports is a leading provider of sports data technology, official data, and commercial strategies. Sinan joined the company in September 2019 and works in London, England, United Kingdom. Genius Sports is renowned for its technological innovations in the sports industry, and Sinan's role includes providing technical support and services to ensure the seamless operation of these systems.
Title
Sinan Osman serves as a Technical Services Analyst at Genius Sports. In this role, he is responsible for offering technical support and ensuring the reliability of the company's technological solutions. His experience in technical services and support is extensive, having held similar roles in leading companies in the technology and customer support sectors.
Education and Expertise
Sinan Osman achieved his Masters and Bachelors degrees from the Technical University of Sofia. He completed his Master's degree from 2016 to 2018 and his Bachelor's degree from 2012 to 2016. Furthermore, he completed his high school education at Ovaakca Sarik Tara Anatolian Technical High School from 2008 to 2012. His academic background is strongly grounded in technical studies, equipping him with the knowledge and skills necessary for his roles in technical services and support.
Background
Sinan Osman has an extensive background in technical support and customer service. His professional journey includes roles at various companies, such as a Microsoft Senior Technical Support Associate III at Convergys in Cincinnati, Ohio, United States, and Tech Support at Telus International Europe in Sofia, Bulgaria. He also held a position as Helpdesk Analyst at C3i Europe and served briefly in customer support at Square Consultancy. His early career included internships at Kuruoglu Tekstil San A.s and Alpin Kimya A.s during his high school years. His diverse work experience spans multiple regions and companies, showcasing his adaptability in the technology field.
Achievements
Sinan Osman's career highlights include his role as a Microsoft Senior Technical Support Associate III for Office 365 at Convergys. This role allowed him to develop significant expertise in handling complex technical issues and providing high-level customer support. His current role at Genius Sports and previous positions at respected companies highlight his ability to adapt and excel across various technical support functions. His educational achievements from the Technical University of Sofia further solidify his credentials in the tech industry.