Jason Juane
About Jason Juane
Jason Juane is an IT Technician based in Toronto, Ontario, with extensive experience in IT support and management. He has a background in customer service and has held various roles, including barista and shift supervisor at Starbucks, and customer service representative at TD.
Work at Gensler
Jason Juane has been employed at Gensler as an IT Technician since 2015. In this role, he provides IT and AV/VC support for meeting rooms across multiple Canadian offices. His responsibilities include managing workstation deployment, which encompasses IT equipment setup and ergonomic installations such as monitor arms and sit/stands. Additionally, he serves as a Mobile Service Account Administrator, where he is tasked with approving new phone lines and account changes.
Previous Experience at Starbucks
Before his current role, Jason worked at Starbucks as a Barista and Shift Supervisor from 2006 to 2008 in Toronto, Ontario, Canada. During his two years there, he gained experience in customer service and team management, which contributed to his professional development.
Previous Experience at TD
Jason also worked at TD as a Customer Service Representative from 2009 to 2011, serving clients in Toronto and Mississauga, Ontario, Canada. His two years in this position allowed him to enhance his customer service skills and gain experience in a financial services environment.
Education and Expertise
Jason has been studying at Centennial College School of Business since 2014, focusing on Business Management with a specialization in Human Resources. He also pursued studies at Tyndale University, College & Seminary, where he has been working towards a degree in English Literature and Creative Writing since 2010. This educational background supports his roles in IT and management.
Emergency Preparedness and Safety Leadership
In addition to his IT responsibilities, Jason leads routine annual fire drills and training as an Emergency Evacuation Warden. He also chairs the joint health and safety committee meetings, where he is responsible for ordering health and safety supplies, ensuring a safe working environment for all employees.