Idris Moss, MBA
About Idris Moss, MBA
Idris Moss, MBA, serves as the Area General Manager at Getaway, where he has worked since 2022. He holds a Bachelor's degree in Communications from The University of Tulsa and an MBA in Marketing from the University of Redlands, along with extensive experience in hospitality management.
Current Role at Getaway
Idris Moss serves as the Area General Manager at Getaway, a position he has held since 2022. In this role, he oversees operations on the West Coast of the United States. His responsibilities include managing guest experience, leading recruiting efforts in collaboration with the People and Culture team, and working closely with Regional Directors and corporate partners to implement improvements and innovations across the company.
Previous Experience at Getaway
Prior to his current position, Idris Moss worked at Getaway as the General Manager from 2021 to 2022, and as the Interim Area General Manager for four months in 2022 in Texas. During his tenure, he achieved a Net Promoter Score of 84 or higher across all Outposts, reflecting his focus on enhancing guest experience management.
Career Background in Hospitality
Idris Moss has extensive experience in the hospitality industry, having worked at Agua Caliente Casinos from 2011 to 2020 in various roles, including Assistant Hotel Manager, Valet and Transportation Manager, and Sales Manager. His six years as Assistant Hotel Manager involved overseeing hotel operations, while his role as Valet and Transportation Manager focused on managing transportation services.
Educational Background
Idris Moss holds a Master of Business Administration (MBA) from the University of Redlands School of Business & Society, which he completed from 2020 to 2022. He also earned a Bachelor's degree in Communications from The University of Tulsa, studying from 2005 to 2007. Additionally, he achieved an Associate of Arts (A.A.) in General Studies from Chaffey College from 2004 to 2005.
Certifications and Achievements
Idris Moss holds certified training from OSHA, which enhances his expertise in safety and compliance. He was nominated for the Coachella Valley Bureau of Tourism award for outstanding hospitality in 2017, highlighting his contributions to the hospitality sector. His achievements in guest experience management are evidenced by consistently high Net Promoter Scores during his time at Getaway.