Stacey Roberts
About Stacey Roberts
Results-oriented professional with 18 years experience in Revenue Cycle Management, Call Center Operations and Collections. Skilled at analyzing operations and implementing strategies, processes and technology to improve productivity and efficiency. Motivational leader and strong team player who enjoys working in a fast-paced environment. Experienced in managing change to support organizational objectives. · Operations management · Client Services/management · Policy & procedure development · Virtual/remote management · Vendor contract negotiations · Staff training & development · Team building/leadership · Quality assurance tracking · Transitional planning · Troubleshooting