Shivani Ramlal
About Shivani Ramlal
Shivani Ramlal is a Sales Operations Manager with extensive experience in business analysis and operations across various companies. She has held positions at C&W Business, Columbus Business Solutions, Guardian Life of the Caribbean Limited, and currently at Gigster.
Current Role at Gigster
Shivani Ramlal serves as the Sales Operations Manager at Gigster, a position she has held since 2022. In this role, she is responsible for optimizing sales processes and enhancing operational efficiency within the organization. Her experience in sales operations enables her to contribute effectively to the company's growth and strategic objectives.
Previous Experience in Sales Operations
Prior to her current position, Shivani Ramlal worked at C&W Business as a Sales Operations Manager from 2015 to 2017. She also held the role of Regional Manager for CRM and Sales Analytics at C&W Business for a brief period in 2017. Her background in sales operations has equipped her with valuable insights into managing sales teams and improving performance metrics.
Business Intelligence and Analysis Background
Shivani Ramlal has a solid foundation in business intelligence and analysis. She worked as a Business Intelligence Analyst at Columbus Business Solutions from 2013 to 2015. Additionally, she served as a Business Analyst at Guardian Life of the Caribbean Limited from 2020 to 2022. These roles have honed her analytical skills and her ability to derive actionable insights from data.
Educational Qualifications
Shivani Ramlal holds an International Master of Business Administration (IMBA) with Distinction from the Arthur Lok Jack Global School of Business, University of the West Indies, which she completed from 2018 to 2021. She also earned a Bachelor of Science (BS) degree from the University of the West Indies, St. Augustine Campus, from 2008 to 2011. Her educational background supports her expertise in business operations and management.
Early Career and Internships
Shivani Ramlal began her career with internships and entry-level positions that laid the groundwork for her professional development. She worked as a Media Services Intern at Columbus Communications from 2011 to 2012. Following this, she took on roles as a Reporting Analyst and later as a Business Applications Manager at Columbus Business Solutions and Digicel Group, respectively, further expanding her skill set in business operations.