Caroline Maria Andriani
About Caroline Maria Andriani
Caroline Maria Andriani serves as a Senior Operations Officer at Giift in Jakarta, Indonesia, where she has worked since 2022. She has previous experience in portfolio management and client services, having worked at PT Bank Panin Tbk and Giift.
Work at Giift
Caroline Maria Andriani has been serving as a Senior Operations Officer at Giift since 2022. In this role, she is responsible for overseeing operational processes and ensuring efficiency within the organization. Her tenure at Giift began earlier when she worked as a Client Service Executive from 2019 to 2021. During this period, she focused on client engagement and service delivery, contributing to the company's operational success.
Previous Experience at PT Bank Panin Tbk
Before joining Giift, Caroline worked at PT Bank Panin Tbk from 2017 to 2019. In her role related to Portfolio Management, Activation, and Retention, she gained valuable experience in managing client portfolios and enhancing customer retention strategies. This position allowed her to develop skills in financial services and customer relationship management.
Education and Expertise
Caroline holds a Bachelor of Economics with a focus on Human Resources Management from Kwik Kian Gie School of Business. She completed her studies from 2013 to 2017, equipping her with foundational knowledge in economics and human resources. This educational background supports her roles in operations and client services.
Professional Background
Caroline's professional journey spans several years in operations and client service roles. Starting her career at PT Bank Panin Tbk, she transitioned to Giift, where she has held multiple positions. Her experience in both banking and operations has contributed to her expertise in managing client relationships and operational efficiency.