Kishore Kumar
About Kishore Kumar
Kishore Kumar is a Manager of Implementation and Customer Success at Xoxoday, with a strong background in business management and hospitality. He has held various roles in customer success and account management across several companies, demonstrating expertise in partnership development and strategic business planning.
Current Role at Xoxoday
Kishore Kumar serves as the Manager of Implementation and Customer Success at Xoxoday. He has held this position since 2022, contributing to the company's operations in Bengaluru, Karnataka, India. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of services.
Previous Experience at OYO
Prior to his current role, Kishore worked at OYO as an Area Business Manager from 2019 to 2020 in Hyderabad, Telangana, India. His responsibilities included managing business operations and driving growth in the area.
Educational Background
Kishore Kumar studied at SVKM's Narsee Monjee Institute of Management Studies (NMIMS), where he completed a PGDM in Business Management, earning a Master's degree from 2019 to 2021. He also holds a BSc in Hospitality and Hotel Administration from IHM Chennai, where he studied from 2014 to 2017.
Expertise in Customer Success
Kishore possesses expertise in fostering effective partnerships with employees and companies to maximize customer satisfaction. He collaborates with sales groups to develop comprehensive business strategies aimed at expanding territories and market share.
Career Progression
Kishore's career includes various roles in customer success and management. He worked as a Client Account Manager at MyGate from 2020 to 2021, and as a Customer Success Manager for Corporate Health Plans at Practo from 2021 to 2022. He also served as an Assistant Manager at McDonald's from 2017 to 2019.