Michael Gridley
About Michael Gridley
Michael Gridley serves as the Command Center Director of Operations at Gillmore Security Systems, Inc., where he has worked since 2012. He has over 25 years of experience in the security industry and manages a team of dispatchers at a certified 'Five Diamond' Monitoring Center in Cleveland, Ohio.
Work at Gillmore Security Systems
Michael Gridley has served as the Command Center Director of Operations at Gillmore Security Systems, Inc. since 2012. In this role, he manages a team of dispatchers within the in-house Dispatch Command Center. His leadership contributes to the operations of a UL certified facility, ensuring compliance with industry standards. Under his guidance, the Command Center has maintained its status as a certified 'Five Diamond' Monitoring Center member with The Monitoring Association, reflecting a commitment to excellence in monitoring services.
Education and Expertise
Michael Gridley attended Lakeland Community College from 1984 to 1986, where he studied Marketing and Business, earning an Associate's degree. His educational background provides a foundation for his operational management skills in the security industry. With over 25 years of prior experience in security, he combines practical knowledge with academic training to effectively lead his team and manage operations.
Background
Michael Gridley has a substantial background in the security industry, accumulating 25 years of experience before joining Gillmore Security Systems. His extensive experience has equipped him with the skills necessary to oversee complex operations within a high-stakes environment. His role as Command Center Director of Operations reflects his deep understanding of security protocols and team management.
Achievements
During his tenure at Gillmore Security Systems, Michael Gridley has played a key role in maintaining the facility's status as a certified 'Five Diamond' Monitoring Center. This designation is awarded by The Monitoring Association and signifies a high level of service and operational excellence. His oversight of the UL certified facility demonstrates his commitment to upholding industry standards and ensuring effective dispatch operations.