Eduarda Vicensote
About Eduarda Vicensote
Eduarda Vicensote is a Customer Service Specialist with a background in software engineering and veterinary medicine. She currently works at Gympass and GIMO Global Interactive Marketing Online Ltd, providing customer service and digital marketing consultancy.
Work at GIMO
Eduarda Vicensote currently holds the position of Customer Service Specialist at GIMO Global Interactive Marketing Online Ltd. She has been with the company since 2023, working remotely. In this role, she applies her customer service expertise to assist clients effectively, contributing to the overall customer experience.
Education and Expertise
Eduarda Vicensote studied at Universidade Cruzeiro do Sul, where she pursued a degree in Engenharia de Software, achieving a Bacharelado em Engenharia from 2022 to 2026. She also attended Universidade Anhembi Morumbi, studying Medicina Veterinária for one year from 2020 to 2021. Additionally, she completed her Ensino Médio at Colégio Objetivo Jardim Japão in 2019.
Professional Experience
Before joining GIMO, Eduarda worked at EZ Dental Billing LLC as a Breakdown Administrative Agent from 2021 to 2023. She also served as a Consultor de marketing at Teleperformance for three months in 2023 and worked as an Especialista em atendimento ao cliente at Atento Brasil for eight months in 2022 to 2023. Her roles have included providing customer service and marketing consultancy.
Skills and Competencies
Eduarda possesses fluent English skills, enabling her to assist international clients through voice and chat at Gympass. She has experience in transcribing higher education lectures and demonstrates fast and accurate typing skills, which enhance her efficiency in customer service roles. Her digital marketing consultancy experience further complements her skill set.