Riccardo Cristiano
About Riccardo Cristiano
Riccardo Cristiano is a Marketing Executive with extensive experience in project management and customer experience across various sectors, including luxury goods, IT, and finance. He has held positions in multiple organizations, including Albatross CX and GIMO Global Interactive Marketing Online Ltd, and has a strong background in client relationship management.
Work at GIMO
Riccardo Cristiano has been employed at GIMO Global Interactive Marketing Online Ltd as a Marketing Executive since 2020. His role involves developing and implementing marketing strategies that enhance customer engagement and drive business growth. Based in London, England, he has contributed to various marketing initiatives that align with the company's objectives.
Previous Experience in Customer Experience
Prior to his current position, Riccardo worked at Albatross CX, a global customer experience agency, where he served as Project Coordinator Europe from 2018 to 2020. In this capacity, he managed projects aimed at improving customer interactions and experiences across various sectors. He also held the position of Client Relationship Executive at Albatross CX for seven months in 2020, further solidifying his expertise in client relationship management.
Background in Project Management
Riccardo has a solid background in project management, having worked as a Junior Project Manager at Pragmatica AG from 2017 to 2018. His experience includes coordinating projects and ensuring they meet client expectations. He also served as a Höherer Unteroffizier in the Schweizer Armee from 2015 to 2017, where he gained leadership and organizational skills.
Education and Expertise
Riccardo studied Business Administration and Management at Berufszentrum Buchs, SG, where he completed a three-year rotational apprenticeship in marketing and business administration. He also achieved a Berufsmatura in Psychologie/Soziologie from the same institution. His educational background has equipped him with a comprehensive understanding of business operations and customer experience, particularly in the luxury goods, IT, and finance sectors.
Client Relationship Management Skills
Riccardo specializes in client relationship management, focusing on point of sale (POS) and omnichannel customer experiences. His extensive experience in this area allows him to effectively engage with clients and enhance their overall experience. His roles across various companies have provided him with insights into customer needs and preferences, which he applies in his current marketing strategies.