Jean Guillaume Bouchez
About Jean Guillaume Bouchez
Jean Guillaume Bouchez serves as the IT Support Lead at GitGuardian, where he has worked since 2022. He has extensive experience in IT support and management, having held various roles in several companies over the past decade.
Work at GitGuardian
Jean Guillaume Bouchez has served as the IT Support Lead at GitGuardian since 2022. His role involves overseeing IT support operations in a hybrid work environment based in Ville de Paris, Île-de-France, France. He has managed significant projects, including the migration of the company's password manager from Dashlane to 1Password and the implementation of Kandji for mobile device management. Bouchez established a ticketing system using Jira to enhance IT support processes and organized the office relocation, which included inventory management and network configuration. He also deployed VMware Carbon Black Endpoint to improve endpoint security.
Previous Experience in IT Support
Before joining GitGuardian, Jean Guillaume Bouchez accumulated extensive experience in IT support roles. He worked as a Technicien Support et Postes Informatiques at LANVIN from 2015 to 2018 and as a Network and Systems Technician at FREE NOW from 2018 to 2020. Additionally, he served as an IT Manager at Easyence from 2020 to 2022. His earlier experience includes a role as Technicien de Maintenance Informatique at Agence Nationale de la Recherche from 2010 to 2013 and as Technicien Micro-Informatique at LANVIN from 2013 to 2015.
Education and Expertise
Jean Guillaume Bouchez studied at École Supérieure - IRIS, where he focused on Solution d'Infrastructure, Systèmes et Réseaux and earned a BTS Systèmes d'Informations aux Organisations from 2013 to 2015. Prior to that, he attended Lycée Eugène Ionesco, where he studied Réseaux & Télécommunications and obtained a BAC Systèmes Électroniques Numériques from 2010 to 2013. His educational background provides a solid foundation in IT systems and network management.
IT Projects and Initiatives
Throughout his career, Jean Guillaume Bouchez has led various IT projects aimed at improving operational efficiency. At GitGuardian, he redesigned the onboarding and offboarding processes to enhance user experience and developed a standardized IT nomenclature for consistency in documentation. He also created a comprehensive IT asset inventory system and implemented a monitoring system to track key metrics for IT operations. These initiatives reflect his commitment to optimizing IT support and management.