Ryan Riddle
About Ryan Riddle
Ryan Riddle serves as the Sr. Director of Partner Operations at GiveCampus, where he leads partner support and operations. With over a decade of experience in building support and operations teams across various industries, he has held multiple roles in companies such as Securly, Enjoy Technology, and Box.
Work at GiveCampus
Ryan Riddle currently serves as the Senior Director of Partner Operations at GiveCampus, a role he has held since 2023. In this position, he leads partner support and operations, focusing on enhancing the quality, affordability, and accessibility of education. Prior to this role, he was the Director of Partner Operations at GiveCampus from 2019 to 2023, where he contributed to the platform's mission over a four-year period.
Previous Experience in Customer Support and Operations
Ryan Riddle has extensive experience in customer support and operations across various industries. He worked at Securly as the Head of Sales Engineering, Technical Success & Support for five months in 2018. Prior to that, he served as the Customer Support Manager at Enjoy Technology, Inc. from 2016 to 2018. His earlier roles include Head of Customer Support at Pebble Tech from 2014 to 2015 and multiple positions at Box, including Technical & Partner Productivity Manager and Customer Support Manager from 2010 to 2014.
Education and Expertise
Ryan Riddle studied at California Lutheran University, where he earned a Bachelor of Arts degree in Theology/Theological Studies from 2003 to 2007. He possesses over a decade of experience in building support and operations teams across various sectors, including SAAS, consumer, retail, and ed tech startups. His expertise lies in leading teams and enhancing operational efficiencies.
Background in Customer Support Roles
Ryan Riddle's career in customer support began at Box, where he held several positions, including Customer Support Associate, Customer Support Lead, and Customer Support Manager from 2009 to 2014. His roles at Box provided him with a solid foundation in customer service and operational management, which he has built upon in subsequent positions in the industry.
Professional Passion and Leadership
Ryan Riddle is driven by a passion for making people and teams successful. This commitment to fostering success is a central theme in his professional endeavors, influencing his leadership style and approach to team management. His focus on operational excellence and partner support reflects his dedication to enhancing organizational performance.