Jay Gonzales
About Jay Gonzales
Jay Gonzales is an Information Technology System Administrator currently employed at Glanbia Nutritionals in Clovis, New Mexico. He has extensive experience in IT and customer care, having worked for companies such as Xerox, Atos, and ICE Technologies, and served in the United States Air Force.
Current Role at Glanbia Nutritionals
Jay Gonzales serves as an Information Technology System Administrator at Glanbia Nutritionals. He has held this position since 2021, contributing to the company's IT infrastructure and support in Clovis, New Mexico. His responsibilities include managing systems, ensuring network security, and providing technical support to staff.
Previous Experience at Xerox
Before joining Glanbia Nutritionals, Jay Gonzales worked at Xerox as a NOC Engineer from 2006 to 2013. During his seven years at Xerox, he was responsible for monitoring network operations and ensuring system reliability. This role provided him with valuable experience in network management and technical troubleshooting.
Career at Atos
Jay Gonzales was employed at Atos as a Customer Care Supervisor from 2006 to 2017. Over the course of 11 years, he managed customer support operations, focusing on enhancing client satisfaction and service efficiency. This role allowed him to develop strong communication and leadership skills.
Education at Clovis Community College
Jay Gonzales pursued his education at Clovis Community College from 2013 to 2016. His studies provided him with foundational knowledge and skills in information technology, which he has applied throughout his career in various IT roles.
Military Background in the United States Air Force
Prior to his civilian career, Jay Gonzales served in the United States Air Force as an Aircraft Armament Systems Specialist from 1996 to 2006. His ten years of military service equipped him with technical expertise and discipline, which have been beneficial in his subsequent roles in information technology.