Silke Zimmermann
About Silke Zimmermann
Silke Zimmermann is a Customer Service Manager EMEA at Glanbia Nutritionals, with over 20 years of management experience in various operational domains. She has previously held leadership roles at GE Healthcare and Phillips-Medisize, demonstrating a strong ability to navigate complex business situations and support team development.
Current Role at Glanbia Nutritionals
Silke Zimmermann serves as the Customer Service Manager EMEA at Glanbia Nutritionals since 2021. In this role, she oversees customer service operations across Europe, the Middle East, and Africa. Her responsibilities include managing customer inquiries, ensuring service quality, and collaborating with various departments to enhance customer satisfaction. Based in Bodenseekreis, Baden-Württemberg, Deutschland, she has contributed to the company's commitment to delivering high-quality nutrition solutions.
Previous Experience at GE Healthcare
Silke Zimmermann has extensive experience at GE Healthcare, where she held multiple roles over a span of ten years. She worked as a Sales Operations Leader for Life Care Solutions from 2013 to 2015, and prior to that, she served as Customer Service Manager from 2010 to 2013. Other positions included Inventory & Material Manager, OPSI Manager EMEA, and Initiatives & Project Leader. Her tenure at GE Healthcare allowed her to develop skills in supply chain management, customer service, and operational leadership.
Experience at Phillips-Medisize and Intralox
Zimmermann worked at Phillips-Medisize as a Business Service Manager from 2017 to 2018. In this role, she focused on improving business processes and enhancing service delivery. Following this, she served as Production Control Manager Europe at Intralox from 2018 to 2021, where she managed production control operations across Europe. These positions further expanded her expertise in operational management and customer service.
Educational Background
Silke Zimmermann has a solid educational foundation. She studied at Wirtschaftsgymnasium Emmendingen, where she achieved Allgemeine Hochschulreife from 1989 to 1992. She then pursued further education at VWA-Hochschule für berufsbegleitendes Studium, earning a Betriebswirtin (VWA) degree from 1996 to 1999. Additionally, she studied at PJM apriori, obtaining a qualification as a Coach für Persönlichkeitsentwicklung und Change Management.
Professional Skills and Leadership Style
With over 20 years of management experience, Silke Zimmermann has developed expertise in various operational domains, including supply chain, customer service, and inventory management. She is known for her ability to quickly understand complex business situations and make informed decisions. Her leadership style is characterized by curiosity, open-mindedness, and a hands-on approach. She values collaboration and focuses on motivating team members to achieve sustainable results.