Ashlee Ryland
About Ashlee Ryland
Ashlee Ryland is an IT Systems Administrator with extensive experience in managing IT systems and cybersecurity, currently working at Glencore in Townsville, Queensland. She has a background in data management within the mining and metals industry and has held various roles in IT and customer service since 2007.
Current Role as IT Systems Administrator
Ashlee Ryland has been serving as an IT Systems Administrator at Glencore since 2020. In this role, she is responsible for managing and administering various IT systems, ensuring their optimal performance and security. Her work involves utilizing technologies such as Active Directory, AppLocker, and Windows Server 2019 and 2016. She also manages enterprise mobility through WorkSpace One, contributing to the efficiency of IT operations within the organization.
Previous Experience at Glencore
Prior to her current position, Ashlee Ryland worked at Glencore as a Cybersecurity Analyst on secondment for three months in 2018. This role took place in Townsville, Australia, where she focused on enhancing the cybersecurity measures within the organization. Additionally, she served as IT Service Desk Support from 2016 to 2020, where she provided technical support and assistance to users, ensuring smooth IT operations.
Professional Background in IT and Management
Ashlee Ryland has a diverse professional background that includes experience in IT and management roles. Before joining Glencore, she worked as an Account Manager at Grant Broadcasters from 2012 to 2015, where she managed client accounts and developed business relationships. Earlier in her career, she was a Crew Trainer at McDonald's from 2007 to 2010, which provided her with foundational skills in training and team management.
Education and Expertise in Information Technology
Ashlee Ryland earned her Bachelor's degree in Information Technology from James Cook University, completing her studies from 2015 to 2018. Her educational background has equipped her with the knowledge and skills necessary for her roles in IT. She is proficient in various technologies, including the OSIsoft Pi System for data management, backup solutions like NetBackup and Veeam Backup, and virtualization technologies such as VMware.
Skills in IT Systems Management
Ashlee Ryland possesses extensive skills in IT systems management. She is experienced with ERP systems and System Center Configuration Manager (SCCM) for managing IT infrastructure. Additionally, she has expertise in SharePoint Administration and Microsoft Exchange Administration, which are critical for maintaining effective communication and collaboration within organizations.