Daniel Michaeli
About Daniel Michaeli
Daniel Michaeli is the CEO and Co-Founder of Glia, where he has worked since 2012 to innovate Digital Customer Service. He has a background in economics and entrepreneurship from the University of Pennsylvania and has held various roles in consulting and analysis prior to his current position.
Current Role at Glia
Daniel Michaeli serves as the CEO and Co-Founder of Glia, a position he has held since 2012. Under his leadership, Glia has focused on redefining Digital Customer Service, implementing innovative solutions that enhance customer interactions. His work has positioned Glia as a key player in the customer experience sector. Operating from the Greater New York City Area, Michaeli contributes to the local business ecosystem through his strategic vision and commitment to improving customer service.
Previous Experience at Terra Venture Partners
Before founding Glia, Daniel Michaeli worked at Terra Venture Partners as an Analyst and Consultant from 2009 to 2010. During his 11-month tenure, he gained valuable insights into venture capital and startup dynamics, which informed his later entrepreneurial endeavors. This experience laid a foundation for his understanding of business operations and investment strategies.
Professional Background at Accenture
Daniel Michaeli was employed at Accenture as a Business Analyst from 2011 to 2012. In this role, he contributed to various projects, applying analytical skills to solve complex business challenges. His experience at Accenture further developed his expertise in consulting and strategic analysis, which he later applied at Glia.
Educational Background at University of Pennsylvania
Daniel Michaeli studied at the University of Pennsylvania, where he earned a Bachelor of Arts degree. His academic focus included Economics, Engineering Entrepreneurship, and Film Studies. This diverse educational background provided him with a broad perspective on business and innovation, which has been instrumental in his career.
Podcast Host of 'The CX Show'
Daniel Michaeli hosts 'The CX Show,' a podcast dedicated to Customer Experience. In this series, he interviews senior business leaders, exploring their insights and experiences in the field. The podcast serves as a platform for discussing trends and best practices in customer service, further establishing Michaeli's influence in the industry.