Heidi Carpenter
About Heidi Carpenter
Heidi Carpenter serves as the Technology Alliance Manager at Glia, where she oversees partner relationships and drives growth initiatives that have generated significant contract value. With a background in partner management and sales, she has held various roles in notable companies, contributing to her expertise in building strategic partnerships.
Work at Glia
Heidi Carpenter serves as the Technology Alliance Manager at Glia, a position she has held since 2021. In this role, she oversees and coordinates all aspects of Glia's relationships with assigned partners. Her focus is on monitoring partner metrics and tracking progress towards established goals. Carpenter has developed and led partner growth initiatives that generated $50 million in Total Contract Value over two years. She builds tactical plans for introducing new products to the market in collaboration with partners and establishes relationships with executive leaders and stakeholders within partner organizations.
Previous Experience
Before joining Glia, Heidi Carpenter worked at NICE inContact as a Senior Partner Manager from 2015 to 2021. She also held the position of Partner Business Manager at ShoreTel for five months in 2014 to 2015. Prior to that, she was an Inside Sales Representative Team Lead at LifeSize, a division of Logitech, from 2009 to 2013, and served as an Account Executive at the same company from 2013 to 2014. Earlier in her career, she worked at URS Corporation as an Accounting Team Lead for one year in 2007 to 2008.
Education and Expertise
Heidi Carpenter studied at The University of Texas at Austin, where she earned a Bachelor of Science degree in Education/Business from 1995 to 1998. Her educational background supports her expertise in managing partner relationships and developing growth strategies within the technology sector.