Josh De Costa
About Josh De Costa
Josh De Costa serves as a Senior Enterprise Customer Success Manager at Glia, bringing over six years of experience in client-facing roles across various industries. He holds a Bachelor's degree in Accounting and Finance from San Jose State University and has previously worked at notable companies such as ADP, Bloomberg LP, and Genesys.
Current Role at Glia
Josh De Costa serves as a Senior Enterprise Customer Success Manager at Glia, a position he has held since 2023. In this role, he focuses on enhancing customer experiences and ensuring client satisfaction. His responsibilities include managing relationships with enterprise clients and providing strategic guidance to maximize the value of Glia's solutions.
Previous Experience in Customer Success
Prior to his current role, Josh De Costa worked at Genesys as a Customer Success Manager from 2020 to 2023. His experience also includes a position as a Client Success Executive at ADP from 2018 to 2020. Additionally, he held roles at Bloomberg LP, where he served as a Client Success Account Manager and a Financial Product and Analytics Specialist, contributing to his extensive background in customer success across various sectors.
Educational Background
Josh De Costa studied at San Jose State University, where he earned a Bachelor's degree in Accounting and Finance. His academic tenure spanned from 2010 to 2014. This educational foundation has equipped him with the financial knowledge essential for his roles in customer success and relationship management.
Diverse Work History
Josh De Costa has a diverse work history that includes various roles in customer service and sales. He began his career as a Personal Banker at Chase from 2011 to 2012, followed by a position as a Member Service Representative at CommonWealth Central Credit Union in 2012. He also worked as a Leasing Consultant at Riverstone Residential Group from 2013 to 2014, showcasing his versatility in client-facing roles.
Industry Experience
With over six years of experience, Josh De Costa has developed expertise as a strategic partner and relationship manager across multiple industries, including financial services, banking, and human capital management. His extensive background enables him to effectively address client needs and foster strong partnerships.