Jovana A.
About Jovana A.
Jovana A. is a Business Development professional currently working at Glia in Tallinn, Estonia, where she focuses on enhancing digital customer service platforms for financial institutions. She has a diverse background in brand management and marketing, having held positions at companies such as Rickman, Bambi Banat A.D., Atlantic Grupa, and Mars.
Current Role at Glia
Jovana A. serves as a Business Development professional at Glia, where she has been employed since 2022. Her work focuses on enhancing digital customer service platforms, particularly for financial institutions. Jovana applies advanced technologies, including artificial intelligence and machine learning, to her business development strategies. She aims to improve customer satisfaction and streamline online processes through a human-centric approach.
Previous Experience at Rickman
Before joining Glia, Jovana A. worked at Rickman as a New Business Acquisition Manager from 2021 to 2022. During her tenure in Tallinn, Harjumaa, Estonia, she focused on acquiring new business opportunities, contributing to the company's growth and market presence.
Career Background in Brand Management
Jovana A. has extensive experience in brand management, having worked as a Brand Manager at Bambi Banat A.D. from 2007 to 2011 in Belgrade. She then served as a Regional Brand Manager at Atlantic Grupa from 2011 to 2013, also in Belgrade. Her roles involved overseeing brand strategies and initiatives across various markets.
Experience at Mars
Jovana A. was employed at Mars from 2013 to 2019 as a Segment Marketing Manager. In this role, she managed marketing strategies for multiple segments, including Chocolate, Petcare, and Food. Her responsibilities spanned several countries, including Serbia, Montenegro, Macedonia, Albania, and Kosovo, where she contributed to brand development and market positioning.