Kenneth Conroy, Ph.D.
About Kenneth Conroy, Ph.D.
Kenneth Conroy, Ph.D., is the Director of Data Science at Glia, where he has contributed to enhancing digital communication solutions for financial institutions. He holds a Ph.D. in Computer Science from Dublin City University and has extensive experience in data science and software engineering.
Work at Glia
Kenneth Conroy serves as the Director of Data Science at Glia, a position he has held since 2022. In this role, he has contributed to the development of Glia's Digital Customer Service solution, which enhances digital communication and AI-enabled assistance for financial institutions. His efforts have been instrumental in establishing partnerships with over 300 financial institutions globally, focusing on improving customer experience and business outcomes.
Education and Expertise
Kenneth Conroy holds a Bachelor of Science (BSc) in Computer Science and Software Engineering from Maynooth University, which he completed from 2002 to 2007. He furthered his education at Dublin City University, where he earned a Master of Science (MSc) in Computer Software Engineering in 2008 and a Doctor of Philosophy (PhD) in Computer Science from 2008 to 2013. His academic background provides a strong foundation for his expertise in data science and software engineering.
Background
Before joining Glia, Kenneth Conroy worked at Finn AI as the VP of Data Science, a position he has held since 2017. He also served as a Data Scientist and Postdoctoral Researcher at the Insight Centre for Data Analytics at Dublin City University from 2013 to 2014. Earlier in his career, he worked as a Systems Analyst at Intel Corporation for nearly a year in 2005-2006.
Achievements
Throughout his career, Kenneth Conroy has made significant contributions to the field of data science, particularly in enhancing digital customer service solutions. His work at Glia has focused on leveraging AI to improve communication for financial institutions. His involvement in partnerships with numerous financial institutions showcases his commitment to advancing customer experience and business results.