William Quillin
About William Quillin
William Quillin is a Product Marketing Manager at Glia, with a background in customer service solutions and a degree in Finance from Gonzaga University. He has held various roles at ManyChat and other companies, focusing on marketing and customer success.
Current Role at Glia
William Quillin serves as a Product Marketing Manager at Glia, a position he has held since 2022. In this role, he focuses on developing and implementing marketing strategies that enhance customer engagement and drive product adoption. His work involves collaborating with cross-functional teams to ensure that marketing initiatives align with product development and customer needs.
Previous Experience at ManyChat
William Quillin has extensive experience at ManyChat, where he held multiple roles from 2016 to 2022. He began as a Member Success Representative and progressed to positions such as Support Specialist, Social Community Manager, and Associate Product Marketing Manager. His tenure at ManyChat allowed him to gain insights into customer service solutions and marketing operations, contributing to his expertise in the field.
Background in Customer Success and Marketing
William Quillin has a solid background in customer success and marketing, with a focus on creating customer service solutions. His experience spans various roles that emphasize customer engagement and satisfaction, particularly within startup environments. This background has equipped him with the skills necessary to address diverse business needs effectively.
Education and Expertise
William Quillin earned a Bachelor of Business Administration (B.B.A.) in Finance from Gonzaga University - School of Business Administration, where he studied from 2011 to 2015. His academic background in Finance and Supply Chain Management has been integrated into his marketing and customer success roles, enhancing his ability to analyze market trends and customer behaviors.
Internship Experience
William Quillin gained valuable experience through various internships early in his career. He worked as a Client Success Intern at Sprinklr in 2015 and completed an internship at Telect in 2014. These roles provided him with foundational skills in client relations and operational support, which he has built upon in his subsequent positions.