Sarah Mason
About Sarah Mason
Sarah Mason is a Customer Service Manager and eCommerce Assistant at GLO Science, Inc., where she has worked since 2018. She has a diverse background in customer service and eCommerce, with previous roles at companies such as ErgoErgo Inc. and Vertana Group LLC.
Current Role at GLO Science, Inc.
Sarah Mason has been serving as the Customer Service Manager and eCommerce Assistant at GLO Science, Inc. since 2018. In this role, she manages both local and outsourced teams, demonstrating her capability to navigate diverse team dynamics. Her responsibilities include overseeing customer service operations and supporting eCommerce initiatives, reflecting her commitment to enhancing customer experiences.
Previous Experience in eCommerce and Customer Service
Prior to her current position, Sarah Mason worked at Vertana Group LLC as Customer Experience Manager, focusing on operations, fulfillment, and customer service from 2015 to 2017. She also held the role of eCommerce Sales Coordinator at ErgoErgo Inc. for seven months in 2017. Earlier in her career, she worked at Miracle Mile Harley Davidson in a similar capacity for four months in 2014, contributing to her extensive experience in the eCommerce sector.
Educational Background
Sarah Mason studied at the State University of New York College of Agriculture and Technology at Cobleskill from 2009 to 2011, where she pursued a degree related to Animal Science. Additionally, she attended John Bowne, furthering her educational foundation. This background has provided her with a diverse perspective, although it is not directly related to her current career in eCommerce.
Career Development and Skills
Throughout her career, Sarah Mason has developed a strong passion for order management and fulfillment, which she considers her favorite department. Her experience spans various roles that require effective customer service and operational management skills. She enjoys a diverse workday and actively seeks to engage in multiple tasks, which helps her avoid routine and maintain engagement in her work.
Personal Interests and Hobbies
In her free time, Sarah Mason engages in personal hobbies such as vegetable gardening and visiting local comic shops. These activities reflect her interests outside of her professional life and contribute to her well-rounded character.