Alessandro Djerbi
About Alessandro Djerbi
Alessandro Djerbi serves as the Pro Support Coordinator in Professional Services at Global-e, a position he has held since 2022. He has accumulated diverse experience in customer service and account management through previous roles at Reflectiz, Check Point Software Technologies, and Payoneer.
Current Role at Global-e
Alessandro Djerbi serves as a Pro Support Coordinator in the Professional Services division at Global-e. He has held this position since 2022. In this role, he is responsible for coordinating professional support services to enhance customer satisfaction and operational efficiency.
Previous Experience at Global-e
Prior to his current role, Alessandro worked as a Customer Service Team Leader at Global-e from 2020 to 2022. During this time, he managed customer service operations, focusing on improving service delivery and team performance.
Experience at Reflectiz
Alessandro worked at Reflectiz as an Account Manager for four months in 2019. His responsibilities included managing client accounts and ensuring their needs were met effectively in the Tel Aviv Area, Israel.
Role at Check Point Software Technologies
From 2018 to 2019, Alessandro held the position of Renewals Account Manager at Check Point Software Technologies, Ltd. His role involved managing account renewals and maintaining relationships with clients to support their ongoing needs.
Customer Support Role at Payoneer
Alessandro began his career in customer service as a Customer Support Specialist at Payoneer, where he worked from 2016 to 2018. In this role, he provided support to customers, addressing inquiries and resolving issues to enhance their experience.