Ann Marie Trimble
About Ann Marie Trimble
Ann Marie Trimble is a Technical Operation Engineer at Global-e, where she has worked since 2021. She has a background in Accounting and Finance and extensive experience in technical support and operations across various companies.
Work at Global-e
Ann Marie Trimble has been employed at Global-e as a Technical Operation Engineer since 2021. Based in Atlanta, Georgia, she has contributed to the company's operations for three years. In her role, she resolves E-COMM obstacles using platforms such as Zendesk and Jira. Additionally, she develops workflows and procedures utilizing Confluence, which demonstrates her skills in process documentation and improvement.
Education and Expertise
Ann Marie Trimble studied Accounting and Finance at The University of Alabama, where she earned an Associate's degree from 2012 to 2014. She furthered her education at Stayer University, focusing on Forensic Accounting from 2017 to 2019. This educational background provides her with a solid foundation in financial analysis and operational processes.
Professional Background
Ann Marie Trimble has extensive experience in technical support and operations. She worked at MINDBODY, Inc. as a Software Analyst for one year from 2017 to 2018. Prior to that, she held the position of Technical Support Analyst at MailChimp for four months in 2017. She also served as a Product Support Analyst at Instacart from 2018 to 2021, and as a Communication Operations Liaison at Comcast Cable from 2015 to 2016.
Previous Employment Experience
Before her current role, Ann Marie Trimble held various positions that contributed to her technical and operational expertise. She worked as an Account Technical Support at Donnelly Communications, Inc. from 2012 to 2015, and as an Operations Administrator at Niscayah from 2008 to 2011. Additionally, she was a Data Support Tech at Kabbage, Inc. from 2016 to 2017.
Technical Skills and Tools
Ann Marie Trimble possesses a range of technical skills that enhance her operational efficiency. She conducts in-depth analyses with teams, including Product Owners and Software Developers. Her proficiency in SQL and in-house database systems aids in log investigation and problem-solving. She also utilizes tools like Zendesk, Jira, and Confluence to streamline processes and improve workflows.