Brian Matos
About Brian Matos
Brian Matos is a Customer Service Agent currently employed at Global-e and Good Gamer Group in New York. He has a diverse work history that includes roles at Apple, T-Mobile, AT&T, and BetMGM, along with educational experiences at Rutgers University and Bergen Community College.
Current Role at Global-e
Brian Matos currently serves as a Customer Service Agent at Global-e, a position he has held since 2023. He operates out of New York, New York, United States. In this role, he is responsible for addressing customer inquiries and providing support to enhance the overall customer experience.
Previous Experience in Customer Service
Prior to his current role, Brian Matos gained extensive experience in customer service across various companies. He worked at Apple as a Specialist from 2021 to 2022, where he focused on customer interactions in the New York City Metropolitan Area. He also served as a Mobile Expert at T-Mobile from 2018 to 2019 in South Orange, New Jersey, and as a Customer Relations Specialist at BetMGM from 2022 to 2023 in Jersey City, New Jersey.
Sales and Retail Background
Brian Matos has a solid background in sales and retail. He worked as a Retail Sales Consultant at AT&T from 2014 to 2018 in Hoboken, New Jersey. Additionally, he held the position of Sales Representative at GLM Communications, Inc. in 2020 for seven months. His experience includes managing customer relationships and driving sales performance.
Educational Background
Brian Matos studied at Rutgers University from 2011 to 2014, completing a three-year program. He also attended Bergen Community College for one year from 2010 to 2011. His educational background provides a foundation for his professional roles in customer service and sales.
Experience in the Food Industry
In addition to his customer service and sales roles, Brian Matos worked as a Shift Manager at Bareburger Group LLC from 2018 to 2020 in Hoboken, New Jersey. This position involved overseeing operations and managing staff, contributing to his diverse skill set in customer-facing environments.