Francesca Roccheggiani
About Francesca Roccheggiani
Francesca Roccheggiani is a Customer Success Manager currently working at Global-e in the London Area, United Kingdom. She has a diverse background in account management and customer success, with previous roles at companies such as Prysmian Group, Amazon, and Accenture.
Current Role at Global-e
Francesca Roccheggiani serves as a Customer Success Manager at Global-e, a position she has held since 2023. Based in the London Area, United Kingdom, she focuses on enhancing customer experience and driving revenue growth. Her role involves interacting with high-profile customers and strategic partners, ensuring that their needs are met effectively.
Previous Experience at Prysmian Group
Francesca Roccheggiani worked at Prysmian Group in two capacities. Initially, she participated in the International Graduate Program from 2020 to 2021. Following this, she served as a Sales Manager from 2021 to 2022 in the Netherlands. In these roles, she gained experience in account management and sales strategies.
Experience at Accenture
Francesca Roccheggiani held multiple positions at Accenture. She began as an Analyst in 2019, where she worked for eight months in the Milan Area, Italy. Later, she transitioned to a Senior Analyst role for three months in 2020. Additionally, she completed a Management Consulting Internship from 2018 to 2019, further developing her analytical and consulting skills.
Educational Background
Francesca Roccheggiani has a strong educational background. She studied at Università Bocconi, where she earned a Master of Science in Management from 2016 to 2018 and a Bachelor of Business Administration from 2013 to 2016. She also attended BI Norwegian Business School, obtaining a Bachelor of Business Administration (BBA) in 2015. Furthermore, she completed a Post Graduate Program at SDA Bocconi from 2020 to 2022.
Skills and Expertise
Francesca Roccheggiani possesses expertise in several areas, including online marketing, advertising, data analytics, and product placement. She has a proven track record in developing, managing, growing, and retaining key accounts, demonstrating her ability to drive customer experience and revenue across various organizations.