Geraldine Andre
About Geraldine Andre
Geraldine Andre is a Customer Success Director with a strong background in international business management and digital strategy. She has held various roles in project management and customer success across multiple countries, including France and Australia.
Work at Global-e
Geraldine Andre currently serves as the Customer Success Director at Global-e, a position she has held since 2021. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Prior to this position, she worked as a Senior Customer Success Manager at Global-e from 2019 to 2021, where she focused on enhancing customer engagement and retention strategies.
Education and Expertise
Geraldine Andre holds multiple degrees from Université Paris Dauphine - PSL. She completed her Bachelor's Degree in Business Administration and Management from 2011 to 2014. She further pursued a Master’s Degree in Management & Organisation with a focus on International Management from 2014 to 2015, and a Master of International Business Management from 2016 to 2017. Additionally, she participated in an exchange semester at the University of South Carolina Darla Moore School of Business in 2013, specializing in International Business.
Professional Background
Geraldine Andre has a diverse professional background in project management and customer success. She began her career as an Accounting Assistant at APRIL in 2013. She then held various roles, including Junior Project Manager at VINCI Construction France and Junior Project Manager in the Strategic Planning and Transformation Division at Galeries Lafayette. She also worked as a Business Development and Trade Coordinator at the French-Australian Chamber of Commerce & Industry and as a Digital Strategy & Transformation Consultant at IBM Interactive Experience.
Career Progression
Geraldine Andre has progressed through various roles in her career, gaining experience in customer success and project management. After her initial roles, she transitioned to Global-e, where she advanced from Senior Customer Success Manager to Customer Success Director. Her experience in different industries and roles has contributed to her expertise in managing customer relationships and driving business success.