Harrison Gutierrez
About Harrison Gutierrez
Harrison Gutierrez is the Director of Commercial SMB Operations at Global-e, where he has worked since 2023. He has a strong background in market trend analysis, customer lifecycle management, and team development, with previous roles at companies such as Deloitte, Manhattan Associates, and Euro RSCG Worldwide.
Current Role at Global-e
Harrison Gutierrez serves as the Director of Commercial SMB Operations at Global-e, a position he has held since 2023. In this role, he is responsible for overseeing operations related to small and medium-sized businesses. His focus includes identifying growth opportunities and implementing strategies that enhance operational efficiency. His leadership is integral to the company's efforts to maintain a competitive edge in the market.
Previous Experience at Global-e
Prior to his current role, Harrison worked at Global-e as a Senior Manager for Channels/SMB Onboarding Product from 2022 to 2023. During this time, he contributed to the onboarding processes for small and medium-sized businesses, ensuring a smooth transition and integration into the company's systems. His experience in this position laid the groundwork for his current responsibilities.
Professional Background
Harrison Gutierrez has a diverse professional background, having held various roles in notable companies. He worked as a Senior Consultant at Manhattan Associates from 2014 to 2018, where he focused on professional services. He also gained experience at Deloitte as a Consultant from 2018 to 2019. Earlier in his career, he interned at Euro RSCG Worldwide and American Express, which provided him with foundational skills in business operations and client management.
Education and Expertise
Harrison holds a Bachelor of Science degree in Industrial and Operations Engineering from the University of Michigan, where he studied from 2010 to 2014. His academic background supports his expertise in market trend analysis and the implementation of technical solutions for business growth. He is fluent in both English and Spanish, enabling him to effectively manage diverse client portfolios and international operations.
Achievements in Team Development
Harrison has a strong track record in developing high-performing teams and fostering a culture of innovation within the SaaS industry. His ability to cultivate strategic partnerships with key stakeholders has contributed to operational excellence and enhanced client satisfaction. He focuses on crafting customer lifecycle management strategies that improve product offerings and drive business success.