Kaitlyn Hutter
About Kaitlyn Hutter
Kaitlyn Hutter is a Client Success Team Lead at Global-e, where she has worked since 2021. She has a background in customer success and performance strategy, with previous roles at BounceX and experience in research assistance at the University of Michigan.
Current Role at Global-e
Kaitlyn Hutter serves as the Client Success Team Lead at Global-e, a position she has held since 2021. In this role, she is responsible for overseeing client success initiatives and ensuring customer satisfaction within the New York City Metropolitan Area. Her leadership contributes to the overall effectiveness of the client success team.
Previous Experience at BounceX
Hutter has extensive experience at BounceX, where she held multiple roles. She began as a Customer Success Associate for Enterprise Accounts in 2018, a position she maintained for five months. She then transitioned to a Performance Strategy Analyst from 2019 to 2020 for nine months. Following this, she served as a Customer Success Manager for Strategic Accounts for six months in 2019.
Experience at Global-e
Prior to her current role, Kaitlyn Hutter worked as a Senior Client Success Manager at Global-e from 2020 to 2021. During this year, she focused on enhancing client relationships and improving service delivery in the New York City Metropolitan Area.
Educational Background
Kaitlyn Hutter earned her Bachelor’s Degree from the University of Michigan, where she studied Organizational Studies with a Minor in Business. She also holds a Bachelor of Arts - BA from the same institution, reflecting her strong academic foundation.
Research Assistant Roles
In 2016, Hutter gained research experience as a Research Assistant at both the University of Michigan Ross School of Business and the New York State Democratic Committee. At the University of Michigan, she worked for 11 months, while her role at the Democratic Committee also lasted 11 months, both contributing to her analytical skills.