Natalie Trajtman Hernández
About Natalie Trajtman Hernández
Natalie Trajtman Hernández is a Merchant Support professional with a Master's degree in Social Psychology from Universidad Adolfo Ibáñez. She has experience in customer support and project management, currently working at Global-e and demonstrating a strong interest in digital transformation and technology.
Current Role at Global-e
Natalie Trajtman Hernández currently works at Global-e in the Merchant Support department. She has held this position since 2023 and has been involved for one year. Her role focuses on providing support to merchants, ensuring effective communication and problem resolution.
Previous Experience at Global-e
Prior to her current role, Natalie worked at Global-e as a Customer Support representative for four months in 2023. This experience allowed her to develop skills in customer interaction and support processes, contributing to her overall expertise in the field.
Educational Background
Natalie Trajtman Hernández studied at Universidad Adolfo Ibáñez, where she earned a Bachelor's degree in Psychology from 2015 to 2019. She furthered her education by obtaining a Master's degree in Social Psychology at the same institution from 2019 to 2020.
Project Management Experience
Natalie has experience in project management, which enhances her capabilities in her current Merchant Support role. This experience has equipped her with organizational and leadership skills, contributing to her effectiveness in managing support tasks.
Previous Roles and Internships
Before her tenure at Global-e, Natalie worked at Kodea as a Human Resources Project Coordinator from 2018 to 2019 and as a Student Intern for four months in 2018. Additionally, she served as a Teacher Assistant at Universidad Adolfo Ibáñez from 2016 to 2018, gaining valuable teaching and mentoring experience.