Vanessa Cloud
About Vanessa Cloud
Vanessa Cloud is a Collections Specialist at Global Lending Services LLC, with a background in customer service and real estate. She has a MOUS certification and has held various roles at Sykes Enterprises and Alorica, contributing to her expertise in collections and customer relations.
Work at Global Lending Services
Vanessa Cloud has been employed as a Collections Specialist at Global Lending Services LLC since 2019. In this role, she contributes to the management of collections processes, ensuring effective communication with clients and adherence to company policies. Her position is based in the Greenville-Spartanburg-Anderson, South Carolina area, where she has developed expertise in handling various aspects of collections.
Previous Experience in Customer Service
Prior to her current role, Vanessa Cloud worked at Alorica as a Customer Service Representative from 2018 to 2019 in the Greenville, South Carolina area. She also held a position at Sykes Enterprises, Incorporated, where she served as a Customer Service Representative for six months in 2016. Additionally, she worked at Sykes as a Team Lead from 2016 to 2018, and as a Subject Matter Expert for two months in 2016, gaining valuable experience in customer relations and team management.
Education and Expertise
Vanessa Cloud studied at Ware Shoals High School from 1987 to 1990. She furthered her education at Piedmont Technical College, where she focused on Business and Marketing, achieving an Associate of Business degree from 1999 to 2002. She also holds a Microsoft Office User Specialist (MOUS) certification, demonstrating her proficiency in Microsoft Office applications.
Background in Real Estate
Vanessa Cloud previously held a real estate license in South Carolina, indicating her experience and knowledge in the real estate industry. This background complements her skills in customer service and collections, providing her with a diverse professional foundation.