Alex Shenker
About Alex Shenker
Alex Shenker is an FQA Tester currently employed at GlobalStep in Montreal, Quebec, Canada. He has a background in customer service and quality assurance, with previous roles at Best Buy Canada, Subway, and Tamaggo, and holds a Bachelor of Computer Science from Concordia University.
Work at GlobalStep
Alex Shenker has been employed at GlobalStep as an FQA Tester since 2020. In this role, he is responsible for ensuring the quality and functionality of software products. His work involves testing applications and identifying any issues that may affect user experience. Based in Montreal, Quebec, Canada, Alex contributes to the company's commitment to delivering high-quality software solutions.
Previous Experience in QA and Customer Service
Before joining GlobalStep, Alex Shenker worked as a QA Analyst at Tamaggo from 2013 to 2015. In this position, he focused on quality assurance processes and testing methodologies. Prior to that, he gained experience in customer service and sales at Best Buy Canada from 2010 to 2013 and at Subway from 2008 to 2011. These roles helped him develop strong communication and problem-solving skills.
Education and Expertise
Alex Shenker studied at John Abbott College, where he earned a Diploma of College Studies in Sciences from 2009 to 2011. He furthered his education at Concordia University, obtaining a Bachelor of Computer Science. This academic background provides him with a solid foundation in both scientific principles and computer science, enhancing his capabilities in software testing and quality assurance.
Background in Customer Service
Alex Shenker has a background in customer service, having worked as a Sales and Customer Service Representative at Best Buy Canada and Subway. His experience in these roles spanned from 2008 to 2013, where he developed skills in customer interaction, sales strategies, and service delivery. This experience has contributed to his ability to understand user needs in his current role in quality assurance.