Ernest A.
About Ernest A.
Ernest A. is a Quality Assurance Project Manager at GlobalStep in Montreal, Quebec, Canada, with a background in Pure and Applied Science and Biochemistry. He has advanced from a QA Tester to a QA Lead, focusing on developing training systems and improving team efficiency since joining the company in 2022.
Work at GlobalStep
Ernest A. serves as the Quality Assurance Project Manager at GlobalStep, a position he has held since 2022. In this role, he is responsible for managing internal initiatives and ensuring compliance with company policies. He focuses on creating efficient systems to support new employees, helping them integrate into their roles effectively. His work includes the development of internal QA training processes aimed at enhancing team efficiency and preventing feelings of isolation among new hires.
Education and Expertise
Ernest A. has a solid educational background in the sciences. He studied Pure and Applied Science at Marianopolis College from 2013 to 2015. He furthered his education at Concordia University, where he achieved a degree in Biochemistry. Additionally, he attended Université de Montréal, expanding his knowledge and skills in the field. This educational foundation supports his expertise in quality assurance and project management.
Background
Ernest A. began his career in Quality Assurance Testing, initially working in a part-time capacity before transitioning to a full-time role. He advanced from a QA Tester to a QA Lead, where he built and managed testing teams. His experience includes working in the Localization department, which allowed him to broaden his expertise before returning to Functionality due to resource needs. This diverse background has equipped him with a comprehensive understanding of QA processes.
Achievements
In his role as Quality Assurance Project Manager, Ernest A. has made significant contributions to the QA department. He developed and iterated on an internal QA training site to support new employees during their initial weeks. He has also implemented environment improvement plans and created tools to track key performance indicators (KPIs) and performance data, which have innovated department QA processes and enhanced overall team efficiency.