Angela G.
About Angela G.
Angela G. serves as the Customer Service Team Lead at GLOBO and has extensive experience in both customer service and IT roles. She holds multiple degrees in legal and scientific fields and is a United States Army Veteran.
Work at GLOBO
Angela G. has been employed at GLOBO since 2019, initially serving as a Customer Service Operator before advancing to the role of Customer Service Team Lead in 2021. In her current position, she leads a remote team, overseeing customer service operations and ensuring high-quality support. Her experience at GLOBO spans over five years, demonstrating her commitment and expertise in customer service.
Current Role at Tekk Force
Angela G. has worked at Tekk Force as an IT Specialist since 2018. In this role, she is responsible for providing technical support and solutions, contributing to the overall efficiency of IT operations. Her tenure at Tekk Force has lasted six years, showcasing her proficiency in information technology.
Educational Background
Angela G. has a diverse educational background, having studied at multiple institutions. She earned a Bachelor's degree in Pre-Law Studies with a focus on criminal justice from Texas State University. Additionally, she holds several Associate's degrees from San Antonio College in Biology Pre-Med, Mathematics, Sociology, and Liberal Arts and Sciences. She also completed a Master's degree in Political Science with a concentration in Legal Studies at Texas State University.
Professional Experience
Angela G. has a varied professional history, including roles in both the legal and IT sectors. She has worked as a Civil Litigation Paralegal and Certified Litigation Paralegal at Thomas J. Henry Injury Attorneys, and as a Legal Assistant at Sergi & Associates, P.C. In the IT field, she has held positions at Caterpillar Inc. and Robert Half Technology as an Information Technology Project Coordinator and Contractor, respectively.
Certifications and Volunteer Work
Angela G. is a certified mediator in Texas, which enhances her capabilities in both legal and customer service environments. She has also been a student volunteer at the Texas Inmate Families Association since 2014, contributing her time and skills to support families affected by incarceration. Her volunteer work reflects her commitment to community service and advocacy.