Jim Pastore

Jim Pastore

Director Of Customer Success @ GLOBO

About Jim Pastore

Jim Pastore serves as the Director of Customer Success at GLOBO, where he leverages 24 years of experience in the language industry to enhance customer engagement and address language barriers.

Work at GLOBO

Jim Pastore serves as the Director of Customer Success at GLOBO, a company specializing in omni-channel language services. He has held this position since 2022, contributing to the company's mission of providing on-demand telephone interpreting and video remote interpreting. His role involves ensuring customer satisfaction and success in utilizing GLOBO's language services, which cater to a diverse clientele.

Education and Expertise

Jim Pastore has a diverse educational background. He completed his General High School studies at GBN, earning a diploma from 1974 to 1978. He furthered his education at a Technical School, where he studied Computer and Digital Electronics, obtaining a degree in Digital and Robotic Electronics from 1984 to 1985. This educational foundation supports his extensive experience in the language industry.

Background

Jim Pastore has accumulated 24 years of experience in the language industry, focusing on overcoming language barriers. Prior to his current role at GLOBO, he worked as a Strategic Sales Manager at Language Services Associates from 2008 to 2015. His career has been dedicated to enhancing communication across linguistically diverse customer bases.

Contributions to Data and Analytics

In addition to his role at GLOBO, Jim Pastore contributes to a platform that provides real-time data, analytics, and insights. This platform is designed to help organizations understand their linguistically diverse customer bases, facilitating better communication and service delivery.

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