Mohamed Ezzelarab
About Mohamed Ezzelarab
Mohamed Ezzelarab is a QA / Onboarding Specialist at GLOBO and a Research Assistant at St John's College, Oxford. He has extensive experience in medical interpretation and quality assurance, along with a background in education and customer service.
Work at GLOBO
Currently, Mohamed Ezzelarab serves as a QA / Onboarding Specialist at GLOBO, a position he has held since 2021. In this role, he focuses on quality assurance processes and onboarding new team members. His responsibilities likely include ensuring that interpretation services meet high standards of accuracy and cultural relevance. Additionally, he works as an Arabic Medical Interpreter at GLOBO, contributing to effective communication in healthcare settings.
Education and Expertise
Mohamed Ezzelarab holds a Bachelor’s Degree in Dentistry from the Faculty of Dentistry at Alexandria University, which he completed from 2010 to 2017. He also completed his high school education at Fat-hallah AlQatan High School from 2007 to 2010. His educational background supports his extensive experience in medical interpretation and quality assurance, particularly in healthcare environments.
Background
Mohamed Ezzelarab has a diverse professional background that includes roles in various sectors. He has worked internationally, including a position in Kerala, India, as a Teacher Assistant at Aura Edify Global School. His experience spans several roles in Egypt, including positions at Teleperformance, Vodafone, and LanguageLine Solutions, where he gained expertise in customer service and medical interpretation.
Achievements
Throughout his career, Mohamed Ezzelarab has developed a strong foundation in quality assurance for interpretation services. His roles have included supervising medical interpreters and ensuring high standards in language accuracy. He has also contributed to academic research as a Research Assistant at St John's College, Oxford, where he has been involved in transcription work, further demonstrating his commitment to accuracy and detail in various fields.
Professional Experience
Mohamed Ezzelarab has accumulated significant experience in interpretation and customer service roles. He has worked as an Arabic Medical Interpreter at both GLOBO and Lionbridge since 2019 and 2021, respectively. His previous positions include working as a Contact Center Specialist at Teleperformance and as an International Customer Service Representative at Vodafone. This diverse experience has equipped him with strong communication skills and the ability to navigate cross-cultural interactions.