Chirag Lakhwan
About Chirag Lakhwan
Chirag Lakhwan is a Service Desk Engineer with a background in Electronics Engineering. He has worked in various roles in customer support and service desk operations since 2015, currently employed at Globtier Infotech Pvt. Ltd. and previously at Indigo Airlines under a TCS project.
Work at Globtier Infotech Pvt. Ltd.
Chirag Lakhwan serves as a Service Desk Engineer at Globtier Infotech Pvt. Ltd. He has held this position since January 2019. His role involves providing technical support and assistance to clients, ensuring efficient resolution of issues. His experience in this capacity contributes to the overall service quality of the organization.
Current Role at Cms IT Services
Chirag Lakhwan is also employed as a Customer Support Engineer at Cms IT Services. He has been in this role since 2015. His responsibilities include addressing customer inquiries and providing solutions to technical problems, enhancing customer satisfaction through effective communication and support.
Educational Background
Chirag Lakhwan completed his Bachelor of Technology in Electronics Engineering from Maharshi Dayanand University, studying from 2007 to 2011. Prior to that, he attended Vaish Sr. Sec. School in Rohtak, where he laid the foundation for his engineering studies. His educational background equips him with the necessary technical knowledge for his current roles.
Professional Experience as Service Desk Engineer
Chirag Lakhwan has been working as a Service Desk Engineer since January 2019. His role primarily involves providing first-level support to users, troubleshooting technical issues, and ensuring that service requests are handled efficiently. His experience in this field has developed his skills in customer service and technical support.
Previous Experience as Remote Support Engineer
Chirag Lakhwan has prior experience as a Remote Support Engineer. Although the specific duration of this role is not detailed, this position likely involved providing technical assistance to clients remotely, further enhancing his skills in customer support and technical troubleshooting.