Matt La Caprucia
About Matt La Caprucia
Matt La Caprucia is a Global Senior Key Account Manager with extensive experience in the health and fitness industry, currently working at Glofox in Dublin, Ireland. He holds a Master's degree in Criminal Justice/Safety Studies from the University of Cincinnati and a Bachelor's degree in Criminology from Central Connecticut State University.
Work at Glofox
Matt La Caprucia serves as the Global Senior Key Account Manager at Glofox, a position he has held since 2021. He is based in Dublin, Ireland. In this role, he focuses on managing key accounts and enhancing customer relationships to drive business success. His responsibilities include implementing strategies that support customer retention and revenue growth.
Previous Experience at ClubReady, LLC
Prior to joining Glofox, Matt La Caprucia worked at ClubReady, LLC as a Senior Account Manager from 2019 to 2021. He was based in Chesterfield, Missouri, where he utilized his skills in customer success to foster strong client relationships. Before this role, he served as an Account Manager at ClubReady from 2017 to 2019, contributing to customer engagement and satisfaction.
Education and Expertise
Matt La Caprucia holds a Master's degree in Criminal Justice/Safety Studies from the University of Cincinnati. He also earned a Bachelor's degree in Criminology from Central Connecticut State University. His educational background complements his extensive experience in the health and fitness industry, where he specializes in customer success, revenue growth, and team leadership.
Industry Experience and Skills
Matt La Caprucia has extensive experience in the health and fitness industry, focusing on customer success and revenue growth. He is proficient in leading teams to deliver innovative solutions aimed at reducing customer churn. His expertise includes cross-selling and up-selling initiatives to maximize revenue opportunities, as well as building strong relationships with stakeholders to enhance business outcomes.