Niall Mc Dermott
About Niall Mc Dermott
Niall Mc Dermott is a Business & Performance Improvement Manager at ABC Glofox, where he has worked since 2023. He has a background in technical support and engineering, with previous roles at Aldi Ireland and various positions at ABC Glofox since 2017.
Current Role at Glofox
Niall Mc Dermott is currently employed as the Business & Performance Improvement Manager at ABC Glofox. He has held this position since 2023. In this role, he focuses on enhancing business operations and performance metrics to drive efficiency and effectiveness within the organization.
Previous Experience at Glofox
Niall Mc Dermott has a significant history with ABC Glofox, having worked in various roles since 2017. He served as a Customer Support Agent from 2017 to 2018, followed by a position as Support Team Lead from 2018 to 2019. He then transitioned to the Technical Support Operations role from 2019 to 2020, and later worked as a Test Engineer from 2020 to 2021. Most recently, he was the Content & Enablement Lead from 2021 to 2023.
Education and Qualifications
Niall Mc Dermott holds a Higher Diploma in Computer Science from Griffith College Dublin, which he completed from 2015 to 2016. He also earned a Bachelor’s Degree in Anthropology from Maynooth University, where he studied from 2012 to 2015. His foundational education includes a Leaving Certificate from St. Mary's College C.S.Sp, completed from 2006 to 2012.
Early Career at Aldi Ireland
Before joining Glofox, Niall Mc Dermott worked at Aldi Ireland as a Store Assistant from 2016 to 2017. His role involved supporting store operations and customer service in Terenure for a duration of 11 months.