Sinead O'donnell
About Sinead O'donnell
Sinead O'Donnell is an Enterprise Key Account Manager currently working at ABC Glofox in Dublin, Ireland. She has extensive experience in customer success and account management, having held various roles at ABC Glofox and Elliott Browne International.
Current Role at Glofox
Sinead O'Donnell currently serves as the Enterprise Key Account Manager at ABC Glofox, a position she has held since 2023. In this role, she is responsible for managing key enterprise accounts, ensuring customer satisfaction, and driving business growth. Her experience in customer success and account management positions her to effectively address client needs and foster long-term relationships.
Previous Experience at Glofox
O'Donnell has a substantial history with ABC Glofox, having worked in various roles since 2019. She began as an Enterprise Onboarding Manager, where she facilitated the onboarding process for new clients. She then progressed to the Enterprise Customer Success Manager role from 2020 to 2021, followed by her position as Senior Enterprise Customer Success Manager from 2021 to 2023. These roles contributed to her expertise in customer engagement and support.
Experience at Elliott Browne International
Before her tenure at Glofox, O'Donnell worked at Elliott Browne International. She held the position of Senior Delivery Consultant for five months in 2018 and transitioned to an Account Manager in Sales Marketing for nine months in 2019. These roles provided her with valuable experience in sales and client management within a competitive market.
Educational Background
O'Donnell has a diverse educational background. She studied at St. Patrick's College Drumcondra, earning a Bachelor of Arts in English and Irish from 2009 to 2011. She then attended Brunel University London, where she achieved a Postgraduate Certificate in Education in 2012. Following this, she obtained a Master's degree in E-Commerce from Dublin City University in 2017. Currently, she is studying Fashion/Apparel Design at the Grafton Academy of Dress Design.