Cindy Rogers
About Cindy Rogers
Cindy Rogers serves as the Director of Business Systems & Operations at Gloo, where she has worked since 2012. With a background in civil engineering, she has significant experience in system implementation and data management.
Work at Gloo
Cindy Rogers has served as the Director of Business Systems & Operations at Gloo since 2012, marking over a decade of experience in this role. Based in Boulder, CO, she has played a pivotal role in enhancing the company's operational efficiency. Notably, she implemented Zuora for subscription billing functions, collaborating closely with the accounting department and controller to align with organizational needs. Her responsibilities also include administering data cleaning and duplication removal, developing new data models, and conducting integration requirement analysis between platforms and Salesforce to facilitate system migration.
Previous Experience at Patient Education Systems
Prior to her tenure at Gloo, Cindy Rogers worked as the Operations Director at Patient Education Systems from 2009 to 2013. During her four years in this position, she successfully led the deployment of a full PADRE system within a two-month timeframe. This initiative significantly enhanced customer satisfaction across various departments, including customer success, support, sales, and marketing. Her experience in this role contributed to her expertise in operational management and system implementation.
Education and Expertise
Cindy Rogers earned her Bachelor of Science degree in Civil Engineering from the University of Colorado Denver. Her educational background provides a strong foundation for her analytical and problem-solving skills, which she applies in her current role. Her expertise encompasses business systems, operations management, and compliance efforts, particularly in aligning new systems with data security and privacy regulations.
Training and Development Initiatives
In her current role at Gloo, Cindy Rogers emphasizes the importance of hands-on training for associates on new systems and change adoption. This focus on training enhances team capabilities and promotes effective system utilization. By providing guidance and support, she ensures that team members are well-equipped to adapt to new processes and technologies.
Compliance and Data Security Efforts
Cindy Rogers drives compliance efforts for new systems and implementations at Gloo. She coordinates with the legal and trust department to ensure alignment with data security and privacy regulations. Her proactive approach to compliance helps safeguard organizational data and maintains the integrity of business operations.