Ernesto A. Marquez
About Ernesto A. Marquez
Ernesto A. Marquez is a Church Lead at Gloo, where he has worked since 2021. He has extensive experience in customer success and church leadership, having held various roles in organizations such as Ministry Brands, ACTIVE Network, and Celebration Church.
Work at Gloo
Ernesto A. Marquez has been serving as Church Lead at Gloo since 2021. In this role, he focuses on supporting churches and their communities through innovative solutions. His experience in customer success and church leadership contributes to his effectiveness in this position.
Previous Experience in Customer Success
Marquez worked at Ministry Brands as a Customer Success Manager from 2016 to 2019, where he managed client relationships and ensured customer satisfaction. He later advanced to Senior Customer Success Manager at FellowshipOne, a subsidiary of Active Network, from 2019 to 2021, further enhancing his expertise in customer engagement and retention.
Background in Church Leadership
Ernesto Marquez has a significant background in church leadership. He served as Spanish Campus Pastor and Campus Director at Celebration Church from 2009 to 2012. He later took on the role of Spanish Campus Director and IT Manager at the same church from 2012 to 2013, where he directed operations and supported volunteer teams.
Education and Expertise
Marquez earned a Bachelor's degree in Electronic Communications Engineering from Tecnológico de Monterrey, studying from 1990 to 1994. His educational background, combined with his extensive experience in customer success and church management, equips him with a unique skill set for his current role.
Career in Business Development
Between 2005 and 2013, Ernesto Marquez contributed to the growth of start-up companies through business development initiatives. He held various roles, including Business Development Director at Interactive Church in 2013 and Account Executive at ACTIVE Network from 2013 to 2014, where he focused on client acquisition and relationship management.