Jana Gauthier
About Jana Gauthier
Jana Gauthier is a Customer Success Manager with a background in performance and accounting. She has worked in various roles at organizations such as Gloo, Cru, and Universal Studios, leveraging her diverse experiences since 2013.
Work at Gloo
Jana Gauthier has been serving as a Customer Success Manager at Gloo since 2020. In this role, she focuses on ensuring that clients achieve their desired outcomes while utilizing Gloo's services. Her responsibilities include managing client relationships, providing support, and facilitating the onboarding process to enhance customer satisfaction and retention.
Previous Experience at Cru
Prior to her current position, Jana Gauthier worked at Cru in various roles. She was a Team Leader at Walt Disney World from 2018 to 2019 and later served as Team Leader for Central Florida from 2019 to 2020. Additionally, she worked as Campus Field Staff from 2016 to 2018 and completed an Accounting Finance Internship in 2015.
Experience in Entertainment at Universal Studios
Jana Gauthier spent seven years as a Performer - Dancer at Universal Studios, where she contributed to various entertainment productions from 2013 to 2020. Her work involved performing in shows and parades, showcasing her skills in dance and performance arts.
Educational Background in Accounting
Jana Gauthier earned her Bachelor's Degree in Accounting from the University of Central Florida, studying from 2012 to 2015. This educational foundation has supported her career in both customer success and finance-related roles.
Internship Experience at Grant Thornton LLP
In 2016, Jana Gauthier completed a four-month internship as an Audit Intern at Grant Thornton LLP in the Orlando, Florida area. This role provided her with practical experience in auditing and financial analysis, contributing to her professional development.