Kylie Todd
About Kylie Todd
Kylie Todd is a Customer Success Manager at Gloo, where she has worked since 2023. She holds a Bachelor of Business Administration in Marketing and Hospitality Management from Colorado Mesa University and has previous experience in various roles, including public relations and sales.
Work at Gloo
Kylie Todd currently serves as a Customer Success Manager at Gloo, a position she has held since 2023. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include addressing client needs, providing support, and enhancing the overall customer experience.
Education and Expertise
Kylie Todd earned a Bachelor of Business Administration (BBA) with a focus on Marketing and Hospitality Management from Colorado Mesa University. She attended the university from 2015 to 2019, completing her degree over four years. This educational background provides her with a solid foundation in business principles and customer relations.
Previous Experience in Customer Success
Before joining Gloo, Kylie held various roles that contributed to her expertise in customer success. She worked as a Client Success Manager at Apartment List for 11 months in 2022, where she focused on client engagement and support. Prior to that, she served as an Inside Sales Account Executive at Apartment List for 10 months in 2021, enhancing her sales and client management skills.
Background in Public Relations and Communications
Kylie Todd has experience in public relations and communications, having worked as a Public Relations & Communications Specialist at Catholic Charities of Denver from 2019 to 2021. In this role, she was responsible for managing communications and promoting the organization’s initiatives. This experience has contributed to her strong communication skills and ability to engage with diverse audiences.
Coaching Experience
Kylie has a background in coaching, having served as an Assistant Tennis Coach at Colorado College from 2014 to 2017. During her three years in this position, she supported the development of student-athletes and contributed to the tennis program. This experience reflects her leadership abilities and commitment to mentoring.