Mystique R.
About Mystique R.
Mystique R. is an IT System Administrator currently employed at Gloo in Boulder, Colorado. With a background in IT support and a degree in Photography, she has developed strong skills in relationship management and IT policy enforcement.
Work at Gloo
Mystique R. has been employed at Gloo since 2022 as an IT System Administrator. In this role, she is responsible for developing and enforcing IT policies to ensure regulatory and security compliance. Prior to her current position, she worked as an IT Support Specialist at Gloo from 2020 to 2022. During her tenure, she provided exceptional IT support to remote users, ensuring uninterrupted operations and swift issue resolution.
Previous Experience at Apple
Mystique R. worked at Apple for a total of 13 years, holding two positions. She served as a Genius from 2015 to 2020, where she provided technical support and solutions to customers. Before that, she worked as a Creative from 2007 to 2015, contributing to customer engagement and product knowledge in Boulder, Colorado.
Education and Expertise
Mystique R. has a diverse educational background. She studied Photography at The Art Institute of Colorado, earning a Bachelor of Arts degree from 2004 to 2007. She also attended the University of Colorado for General Studies from 2010 to 2011 and Front Range Community College for Psychology from 2011 to 2012. Her studies have equipped her with skills in cultivating and maintaining valuable relationships with key stakeholders, peers, and vendors.
Skills and Responsibilities
In her current role as IT System Administrator at Gloo, Mystique R. efficiently manages software and hardware inventory, ensuring resource availability and cost-effectiveness. Her skills include providing exceptional IT support, developing IT policies, and ensuring compliance with regulatory and security standards. She is adept at facilitating mutual success among stakeholders and peers.