Ma Felyn Pacoma
About Ma Felyn Pacoma
Ma Felyn Pacoma is an IT Support Specialist with extensive experience in technical support roles across various companies. She studied Computer Science at the Asian Institute of Computer Studies University and has worked in positions ranging from system trainer to desktop support engineer.
Current Role at GMA Network, Inc.
Ma Felyn Pacoma has been employed as an IT Support Specialist at GMA Network, Inc. since 2015. In this role, she is responsible for providing technical support and troubleshooting services to ensure the smooth operation of IT systems within the organization. Her tenure at GMA Network, Inc. spans over nine years, indicating her commitment to the company and her expertise in the field.
Previous Experience in IT Support
Prior to her current position, Ma Felyn Pacoma held several roles in IT support across various companies. She worked as an IT Support Engineer at Globe Telecom from 2014 to 2015. Before that, she served as an IT Support Engineer at FedEx in 2013 for seven months and as a Desktop Support Engineer at Exl in 2014 for seven months. Her diverse experience in IT support roles has equipped her with a wide range of technical skills.
Training and Customer Support Background
Ma Felyn Pacoma has a background in training and customer support. She worked as a System Trainer at Land Registration Systems, Inc. for four months in 2011. Additionally, she served as a Customer Support Associate at the same company from 2010 to 2011. These roles have contributed to her ability to communicate effectively and provide quality support to users.
Education and Technical Skills
Ma Felyn Pacoma studied at the Asian Institute of Computer Studies University, where she earned an Associate's degree in Computer Science from 2007 to 2009. This educational background has provided her with foundational knowledge and skills in computer systems, which she has applied throughout her career in various IT support roles.